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FAQ

Frequently Asked Questions

Hi Guys hope you’re all Having Great Time.

Here is Some questions and their Solutions Which you may encounter in our website (donghuaworld.com).

Hope these will help you understand your Problems.

Video Error

Video Error have mainly three types:

  1. If you have the problem shown in the screenshot, use a VPN and it will work normally.
  2. If your video loading but not playing, in this case you just have to wait sometime and try again later.
  3. This error only occurs in recently uploaded videos. In this case you have to wait sometime because the video is encoding.

If you are facing other video errors then contact the admin

How To (Change Subtitle Language)

For SB Server:

You will see a caption icon in player “screenshot” just click it and then you will be able to Change the subtitles.

Subtitle Not Appears / Not Showing

This problem mainly have 2 causes:

  1. I played a Video but Subtitles aren’t Showing.

    • In this cause Contact Admin through Comment on the post which subtitle were missing. Your problem will be solved within 24 hours…
  2. Admin said that he fixed The Subtitle of (Title) this video… But I can’t See any changes in my browser! it’s still the same as before.

    • This is because the previous data has been saved in your browser cache memory, to solve it just Clear Your Browser Cache Data, And your problem will be solved.

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